New Beginnings at Waverly

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A decent Facility, but not for everybody. My experience is probably a unique one, or possibly how they handle people when they dont know whats really going on with a person. The experience was partly traumatic, On one hand I had one counselor thanking me for my honesty, another one acting like he wasn't satisfied with my efforts. I busted my backside to get through treatment and was basically penalized because of a panic attack due to the goofy assignments they made us do and they wanted us to show or read whatever it was in front of all those people. come to find out I have a complex case of PTSD and their headshrink they made me see at intake said that I had low self esteem. These people were mostly nice but there was an incident where a tech overheard something totally innocent and she flipped out in a meeting she arranged in the cafeteria about it and dropped some f-bombs. Another time there was a person there who didnt like the music playing during a trip to an A.A. meeting so he told us all that we were " Going to hell" and that we were " Going to relapse anyway" This person also threatened physical violence and harrassed others. That person remained after I left, and i believe he got away with creating a hostile environment in a place he had no business being. (he should have been sitting in a county lockup). So, basically I experienced some bullying, I was Judged, viewed and perceived to be a lowlife pos while the criminal element gets all the praise and I end up with an unfavorable discharge summary because of a panic attack they triggered. I did feel alot different when I left, it felt like a kinda positive experience, but when I learned what they decided to say about me; It brought back alot of bad memories due to my condition. This was approximately 11 years ago, and I made more progress on my own through talk therapy, proper diagnosis of my actual condition, Medication, and EMDR therapy. Would they have acted differently had they known my actual condition? Hard to say, but given the experience I had, it is highly doubtful. Thanks to this place, tax payers dollars were wasted because I have to go through treatment again. All because they didn't know how to properly handle diverse situations. Yes, the county paid for my stay and it was a waste, the ceritficate of completion is useless and not worth the paper it was printed on. All the thank yous and good job comments were obviously just a ruse. When I was gone, that was when the real sendoff came, I guess they needed one last laugh. Thanks for the experience, I still have to live with it. You guys don't.

The food is awesome and I really had a good experience for the most part.The nurses are so nice.I would recommend!

I also feel like this place helped to save my life, and, full disclosure, I did work for New Beginnings a tech for a while after I had achieved two years of sobriety. I felt compelled to write a review based on the two comments I saw below from Kasey and Lance. Not sure what happened with Kasey and his billing issues, but I'm sure there is a bit more to that story and maybe some miscommunication that occurred. They were entirely fair to me; I did have pretty good insurance at the time and my out of pocket costs were very minimal. I was there almost 9 years ago, so I don't remember specifics, but I know I did need to settle up at the end and pay my co-pays for some of the prescriptions I received while I was there. As for Lance, well, he didn't stick around long enough to see what the real patient rooms look like. The room he is describing is the observation area where they put those still in withdrawal so that they are near the nurses station should they need assistance. Yes, there are three beds in there (and a bathroom with a jacuzzi tub!), and the beds are separated by a curtain. I can see where this might not be the most appealing situation, but they likely made it clear that this would be temporary, and that he'd be placed in to a long term room once he had been cleared by nursing, usually 1-3 days depending on how badly the person is withdrawing when they arrive. I believe I spent a full three days, but given that most people sleep ALOT while withdrawing, it didn't really bother me that I had people right next to me, and they fully encourage you to get out of there and walk around whenever you're ready to. As for the basketball and volleyball, they don't have that set up right in the main facility, lol! They have a separate building which is a rec center about 100 feet away from the main facility with basketball, volleyball, pool tables, shuffleboard, ping pong, foosball, and a weight room. During the warmer months outdoor rec is available and they have a ball field used for that. Fishing is available anytime clients are not required to be in programming, for free, no license required! I'm not sure how Lance missed that as he probably had to walk right past it on his way to the road when he left. It's not about the luxury, it's about the quality of the care you'll receive there. If you want a private room, room service, and a staff that will kiss your ass, well you can find that up in Center City. New Beginnings has a family feel to it, it's on a beautiful chunk of land with 500+ ft of lake shore, and has a staff that will genuinely care about you, while you are there, and after you leave. They host an alumni dinner the first Saturday of every month, and several other events sponsored by their alumni association throughout the year. One last thing. I know the Jennifer that Lance mentioned in his review. She's worked there for 12+ years, is amazing at her job and is one of the most caring and compassionate people you're likely to meet.

The techs were amazing. Staff was awesome. Saved my life.. didn't want to leave

It was great as i entered the front office doors. All the staff were pleasant. They answered my questions kindly. They said there is a game room and workout room and and baseball diamond. Ping pong and billiards. The place really looks like a paradise and super kept nice. Then a gal said" But they wont have much time for the games and leisure because they have a busy study program....and no swimming. Huh! The beach is 50ft away. What? Its a liability she said. Then later my son called me to tell me his room already had 3 people bunked there with a curtain between. Huh! No one ever told us that. And the cost is $ and multiply x 4 in each room = $$$$ profits, staff raises. Vacation pay. Sick days paid. Retirement. Oh i forgot the cost of lake front property $$$. Mainly i feel sorry for the Addicts have no privacy which is the little dignity left. Then i heard about the fact that some patience are allowed to leave for court dates. Hum would they also bring back drugs or alcohol ? Then i read comments about over charging a patient AFTER they settled the bill and they were released. We left.

Best treatment ive been to

This place helped save my life!!! Going on 6 years clean and loving it. Thank you and thank God!!!

I went into New Beginnings scared of the unknown. Would I have to deal with staff who treated me like a child, would my peers be people who have bad attitude's and make me angry? So many questions and all I knew was what my daughter had dealt with 6 months prior to my entrance. The first few days were learning the rules and daily routine, by the fourth day I had a melt down and became very angery and cursing at all the staff. They tried to talk but I wanted no part of it. Within 10 minutes I was calmed down enough to talk to the staff psychologist who had a wonderful way of calming all that she encountered. What I left new beginnings with was a new family. The overnight staff was incredible, always there when I couldn't sleep ready to listen or talk to me, it was a fantastic experience. The days were filled with intense programming that taught me things I never had expected from treatme. I told my friends and family I was going to the Humpty Dumpty facility to see if they could put me back together. I was completely amazed at how well they were able to fix me up by giving me the tools to fix myself. I would recommend New Beginnings to everyone who needs help to deal with life on life's terms, clean and sober and proud of me

I went as a family member of addict. Having been thru family week at Hazelden when our oldest was there, I can honestly say that Through the learnings and group that Matt Karayan lead, he not only is an excellent Counselor.... He gets right to the point and you walk away with "eyes wider open". A better understanding of not only the actions of our son, but of ourselves. I heard from our son that HE has a better understanding of his addiction and is learning tools to deal with it. I am a supporter.